Have you moved house? LAST CHANCE to update your postal address + Digital Wallpapers!
over 2 years ago – Mon, Sep 12, 2022 at 06:50:48 AM

Hello Adventurers! 

Thanks for your patience while we've been sorting everything out behind the scenes!

As some of you know, we are officially knee-deep in the renovation of our new building! There are thousands of you here, our beloved backers, that may not be caught up on the exclusive behind-the-scenes video blog Great Expansion journey and we want to let you know you can still join in and pledge for the re-opened behind-the-scenes (late-pledge) tier -- Head on over to this page and join in our destructive fun! 

All that said - we're excited to share that we are almost at the point of shipping your physical rewards - YAY :D   

This means we will be locking down your postal addresses this Friday! After Friday, September 16th you'll no longer be able to edit your address. 

If you have moved house or need to update your address:

• Head to this link
• Type in the email address you made your pledge with
• You will receive an email with a link to your personalised information - click 'follow this link' (the email will look like this):

• On the web page it takes you to, click 'Edit Your Address' in the top right hand corner: 

• Update your postal address!

Make sure you do this before September 16th to ensure your rewards are sent to the correct address. If you have any questions or have any trouble, you can email us at [email protected] 

We will send another update out once physical rewards have been sent. We can't wait for you to receive them!

Regarding Digital Wallpapers

It is official that Rowan has gotten his hands on the keyboard and zipped up some high-rez photos and delivered them to you! Within the next number of hours, if eligible, you'll be receiving your access to the Digital Wallpapers! In fact, you may have already been granted access.

On the survey page where you updated your address (this link), you'll be able to see a button that says "GET YOUR DIGITAL DOWNLOADS" - click that!

• You'll then see this page - click the 'download' button: 

• Once you've click the download button, this will begin downloading a ZIP file to your computer
• When it's downloaded, unzip the folder on your computer (for Mac, double click - for PC, right-click, extract all)
• BOOM! You now have the sexiest wallpapers known to man*

*up for debate, but enjoy them anyway!

Let us know if you have any other questions below. 

Thanks again for all your patience, belief and support!

- VLDL Team

UPDATE: We got a studio!
over 2 years ago – Sat, Aug 20, 2022 at 01:01:37 AM

Hello Adventurers,

We are so excited to share that WE'VE GOT A STUDIO! 

After a very long process of looking at and declining different places and then being rejected by others we liked (if you're following our BTS blog you'll know all about it) - we finally had an offer accepted and we are over the moon :D

It's officially ours and we wanted to share some pics with you from the studio warming we had with our cast and crew last weekend. 

Our crew are so special to us, and many of them you've probably never seen before but they are a HUGE part of VLDL and we literally wouldn’t be here without them. 

So it was awesome to show them the new place and inject even more hope into the future! Since the inception of VLDL, our entire crew have worked remotely and away from each other, only relying on technology and sporadic meetings to communicate. 

But thanks to you, we’ve finally been able to give them a home. This studio will now completely streamline our processes, tighten our team, and as a result will bring you bigger and better content.

As it stands, the building is essentially a 'skeleton' and there's a lot of work to do with renovating it - soundproofing, set builds, creating the office etc. But having the space is a HUGE start and we can't wait to move in!

Thanks for putting smiles on our entire cast and crew's faces! 

Also in regards to rewards, thanks for your patience as we get your rewards into production. We appreciate it's a long time to wait after parting with your money, but please be assured we are working as quickly as we can! The items are in production now, so we'll have an update in the next few weeks on the timeline for physical rewards.

Your digital wallpapers are ready and they'll be sent out over the next week, so keep an eye on your emails. 

In the meantime, let us know if you have any further questions! Thanks again for all your help and support :) 

When can I expect to receive my rewards? Timeline outline
over 2 years ago – Fri, Jul 08, 2022 at 03:34:47 AM

Hey backers, here's an update on the next steps & the timelines we're working towards for your rewards.

THANK YOU for completing your pledge confirmations! We've had an awesome response rate, so we're stoked you'll be getting your rewards.

As we're sure you can understand, finding a studio is a very long process. There are many factors we have to consider when looking for the right place, and even if we find the perfect spot, it's still dependent on whether our offer is accepted! If you're following our behind-the-scenes diaries, you'll see we've already looked at a lot of places and we're well into the process.

There are a number of rewards that are dependent on actually securing and moving into the studio, so we thank you in advance for your patience on these.

Also, since we had such a huge amount of generous backers (thank you!), the physical rewards and add-ons will also take a few months. This is because we’ve only just been able to confirm the final numbers on each of these items after the completion of your pledge confirmations.

We really appreciate your patience - be assured we are working hard behind the scenes to get everything to you!

Below are the timelines we're working towards for rewards and add-ons:

Digital Rewards:

•  Behind-the-scenes diaries ($50+) - the first round of access to the blog was granted in mid-May. As of today, everyone who paid for behind-the-scenes should have received an email with instructions on how to access the blog! If you haven't received anything, flick us an email at [email protected] 
•  Digital animated character gifs (all backers) - 2-3 months away
•  Digital wallpapers ($15+) - 4-6 weeks away
•  Exclusive VLDL merch discount codes ($100+) - We’re dropping fresh Epic NPC Man merch in the next 6 weeks, and your first discount code will be available for this! Keep an eye on your emails
•  Video messages ($500+) - We’re aiming to get these done ASAP, but cannot provide a specific deadline. They should be with you in the next 2-3 months
   

Studio-dependent rewards:

These are the rewards that can only be fulfilled after we have moved into the new studio. We will provide further updates once we know more about the progress of the studio.

• Studio opening day livestream (all backers)
• Pre-screenings to new shows (all backers) - all the news shows with pre-screening rewards will be filmed in the new studio 
• Mural Wall names ($100+)
• Mural Wall faces ($5k+)
• Walk of fame tiles ($15k+)
• VLDL in-person tour ($30k)
• Employee of the month featured in Bored episodes ($30k)
   

Physical rewards & add-ons

As stipulated during the campaign, all physical rewards have a latest delivery date of March 2023. However, we are working hard to get these to you much earlier than this, and we’re aiming to get them to you before the end of 2022.

• Power coin ($100+)
• NPC Man sticker set ($100+)
• The Great Expansion t-shirt ($250+)
• The Great Expansion poster ($1,500+)
• Mug
• Map
• Face pins
• Signed postcards
   

Remember, your shipping address is not locked until we distribute the physical rewards, so you are still able to update your address if it changes. Instructions on how to do this are in Update #36: Answers to your FAQs.

Thanks again for your generosity and patience! You are all wonderful and we’re super grateful to have you all in our community. Feel free to pop any questions you have below :)

Answers to recent FAQs
over 2 years ago – Thu, Jun 23, 2022 at 12:05:30 AM

Hey backers,

Thanks for all your efforts to complete your Pledge Confirmations! There's less than 48 hours to get yours done which will guarantee your rewards.

We've had a few FAQs come up so here's some answers below that you might find helpful :)

I was a late-pledge backer, why can't I see my survey?

If you were a late backer, your process is a bit different to those who pledged during the Kickstarter campaign. You won't receive a separate Pledge Confirmation because you would have completed it (without knowing you did) at the time of purchase.

How can I find my Pledge Confirmation?

It should be in your email inbox (the email you used to make your pledge). Search for keywords such as 'Viva La Dirt League' and 'Backerkit'. If you still can't find it, go here - https://vldl-great-expansion.backerkit.com/ - and type in the email address you pledged with. If you still don't receive an email with a link, contact us and we'll personally send yours to you - contact details below.

I still can't find my pledge confirmation, and I'm not sure if I did it already

Contact us - details below

My confirmation looks different to the screenshots shared in the previous update

In the previous update we shared some screenshots on what to look for, but we had a few people saying their screens looked different. Apologies for the confusion on this, it seems some screens are different for others. However, the main thing to look for are these 3 points:

* We received your order

* Your order has been locked

* Your card has been charged

If you screen says these things, then you have done everything!

Why does it say my shipping address hasn't been locked?

We don't lock postal addresses until shipping, just in case you move house. If you'd like to change your address, you can update it by clicking your completed Pledge Confirmation link, and clicking 'edit address' in the top right corner.

I want to amend my Pledge Confirmation, but it's already locked

Contact us and we can unlock it for you.

Where to contact us

You can contact Backerkit directly by emailing [email protected] - they can make changes to your Pledge Confirmations and also confirm whether you've completed it.

Alternatively, you can direct message us here on Kickstarter or email [email protected]

Hope this clears things up. Comment below if you have any further questions :) 

Thanks!

How to check if you've done your Pledge Confirmation
over 2 years ago – Tue, Jun 21, 2022 at 02:50:24 AM

Hello backers!

If you're unsure whether you've completed your Pledge Confirmation, you just need to:

• Head to this link: https://vldl-great-expansion.backerkit.com/ 
• Type in the email address you signed up to Kickstarter with
• You will receive an email with a personal link

If you have confirmed your pledge, you will see a screen like this:

Or this:

If you haven't done it, your pledge confirmation will come up ready to complete. 

If you can't see your link or email, message us directly on Kickstarter or comment below and we'll sort it out for you :)

Why do we need you to do it?

• So we know where to send both physical and digital rewards (email address and/or postal address)
• To get personalised details from you such as, your mural wall name ($100+) and t-shirt size ($250) etc..

There's only 3 days left to complete this! If you don't complete it, you will not receive your rewards.

Thanks for your patience and co-operation :)