Pledge Confirmations have been sent! More info:
over 2 years ago – Mon, May 09, 2022 at 05:37:52 PM

Hello Adventurers! 

Thanks for your patience while we've been sending these Pledge Confirmation emails out - we appreciate your eagerness to get it all signed, sealed & delivered!

By now, everyone should have received your Pledge Confirmation email and a reminder that it is mandatory to fill out, no matter what your pledge level is. 

Note FOR APPLE ID EMAILS: if you pledged on Kickstarter using an Apple ID email address you'll find your Pledge Confirmation through a Kickstarter message, since we can’t access your email address.  If you would like to retrieve it manually before then, head to https://vldl-great-expansion.backerkit.com

To clarify, the Pledge Confirmation is for:

• Confirming your pledge, or upgrading it! 
• Telling us what you'd like on the mural wall ($100+),  confirming your tshirt size ($250+), telling us your video message request ($500+) etc...
• Opportunity to purchase one of the four exclusive add-ons - mug, Azerim map, face pins, digitally signed postcards
• Confirming your shipping address for physical rewards - remember that everyone $100+ will have a shipping fee for their Power Coin + sticker set

Note: If you want to upgrade from $1 to $50, you can do this by choosing the $49 add-on for behind-the-scenes access. Or if you're keen to upgrade $100+, you can do this at the first step of the pledge confirmation process 

Rewards that will come separately (and later) are:

• access link to Digital Wallpapers ($15+)
• access link to behind-the-scenes videos ($50+)
• exclusive Discord channel access ($100+)

Please note: the mural wall requests can be EITHER your gamertag OR your name - if you write both, only the first one will be written.

What happens if you didn't receive your Pledge Confirmation email?

• Click this link here: https://vldl-great-expansion.backerkit.com/ 
• Enter the email address you used on Kickstarter, and it'll link to your Pledge Confirmation

Please complete the Pledge Confirmation in a timely manner - reminder emails will be sent out over the next month.

If you have any other questions, feel free to comment below or flick us a message here on Kickstarter :) 

P.s. did I show you this?

Delay on SOME Pledge Confirmations - don't panic :)
over 2 years ago – Thu, May 05, 2022 at 12:42:06 AM

Hey everyone,

Pledge confirmation emails have begun sending and some of you have already completed yours - thank you!

However, we've had some unforeseen issues come up, which means some of you will be waiting a little longer than we thought to receive your email. But don't worry, it's coming.

Please allow another 48 hours for your email if you haven't received it yet! 

A reminder that it's mandatory to complete this, even if you didn't get any physical rewards.

Let us know if you have any questions below :) 

Cheers,

VLDL

Pledge Confirmations - what to expect
over 2 years ago – Wed, May 04, 2022 at 12:59:41 PM

Hey backers,

Your pledge confirmations will be with you early this coming week - they will be sent out over the course of 9 hours, so don't stress if you hear your friends have theirs before you do!

When the pledge confirmation emails are sent out, please complete it in a timely manner as we require this information to complete the Kickstarter process. If you don't fill it out, you won't receive your rewards.

In the meantime, take a look at what the pledge confirmation process looks like!

Firstly, you will receive an email in your inbox to the email address associated with your Kickstarter account.

• The first screen you'll be taken to will look like this:

Your Kickstarter pledge will automatically come up, and this is where you tell us your country, and you will also have the opportunity to upgrade your pledge! You'll see your current pledge at the top and then options to upgrade to others below - see image: 

If you'd like to go ahead and stay at your current level, just click the green 'get started' button above.

• Next, you will answer questions related to your pledge level (if applicable). 

For example, if you're a $100+ backer you'll let us know which name/gamertag you'd like on the mural wall: 

And if you're a $250+ backer, you'll also be asked what size you'd like your Great Expansion T-shirt to be:

• Once you've answered your pledge-level specific questions, you'll be taken to the Add-Ons page (wooohoooo!). This is where you get to choose any Add-Ons you'd like - remember these are limited edition and completely exclusive to Kickstarter so now is your only chance to get your hands on these:

• The next step is shipping - remember shipping is an added cost and will be calculated at the end. It's super important you give us the correct address so you can receive your physical rewards!

• The final step will show the total of your shipping + add-ons and this is where you will pay:

Important Note: Your pledge will be locked and charged when you click 'Place Order' on the final review page. Please make sure your order details are final as you will not have access to edit the products or payment method after submitting. But you can edit the shipping address until the addresses are locked closer to shipping.

Once you've filled this out, your work here is done! And we can fulfil your rewards :) 

Remember, we require this information to complete the Kickstarter process, so this pledge confirmation is mandatory. If you don't fill it out, you won't receive your rewards.

We're super excited to send these out to you - thanks again for your incredible support.

Let us know if you have any further questions below! 

Pledge Confirmation emails postponed; Add-Ons sneak peek!
over 2 years ago – Thu, Apr 28, 2022 at 03:23:40 AM

Ah, hello adventurers!

Thanks for your patience throughout this post-campaign process. Unfortunately we're running a week behind with getting these pledge confirmation emails ready due to some tech difficulties. So we're sorry about this! They will be in your inbox early next week instead.

We will be doing a smoke test to about 1000 backers on Friday and then surveys go out to everyone not long after that.

Please note: the emails will be sent out across 10 hours, so don't immediately panic if your friends receive theirs before you do.

In the meantime, take a look at the exclusive limited edition Add-Ons you'll be able to buy!

Remember, these are completely exclusive to Kickstarter backers and will only be available to you for a limited time!

Thanks again for your patience and support. Can't wait to fulfil your rewards!

Important Update: Your pledge confirmation email is coming next week!
over 2 years ago – Tue, Apr 19, 2022 at 11:39:08 PM

Hello Adventurer!

Thanks again for your patience and all generous contributions! :)

Quick Update

We've been insanely busy, with some huge filming blocks, hunting for our building location, and getting pre-production samples of some of the Kickstarter physical rewards and add-ons! We have also been prepping to send the BackerKit pledge confirmation survey emails. We are so excited to show you the photos of the 4 Kickstarter Exclusive add-ons and the VLDL Power Coin (coming soon)!

BackerKit Pledge Confirmation Survey

We can now confirm you will be receiving this early next week to your email, so keep your eyes peeled! This is required to complete for you to receive your rewards. We will update again once it is sent out!

HOW IT WORKS: 

You'll receive an email from us with a special link to your BackerKit pledge confirmation. It’s important to respond to this email as quickly as you can since we need this information to fulfil your rewards. This is also where you will pay for shipping, confirm your postal address, give us your gamertag (of applicable) and choose any Add On's you'd like to purchase. You can also upgrade your pledge if you're eyeing up more of the rewards. 

If you pledged on the Kickstarter, no need to re-pledge, or do anything until next week. If you haven't pledged yet, see below for late-pledge info.

You won't need to create a BackerKit account to fill out your pledge confirmation email. When you receive the email with the link, you'll click the link to respond. Answer the questions about your reward preferences, provide shipping information, and purchase add-on items if you like. You don’t have access to this survey link yet, but it will be available soon via email!

Late-Pledge Still Open

If you're reading this update and you haven't backed our Kickstarter, we're still accepting late-pledges and you can still gain access to the EXCLUSIVE REWARDS and the 4 Kickstarter Exclusive Add-Ons! Jump on here and receive the same rewards by doing a 'late pledge' here: vldlkickstarter.com

Reward delivery for $50+ Behind The Scenes

Anyone who donated $50+ will be receiving an email a few days after the pledge confirmation (mid next week) to grant you access to the behind-the-scenes videos!

Thanks again for being awesome!

- VLDL Team | Adam, Rowan and Alan